Questions? We'd love to help. Send us a message at clientservices@lumiere-paris.com and our Client Service Team will be in touch as soon possible.

Frequently Asked Questions

Visit our FAQ for answers to common queries.

Shipping

If your query is about a delivery, please check your tracking link as our carriers will have the most up-to-date information about your order. Visit our Shipping & Returns page for further information.

Return/Refund

If your email is about a return or a refund, we are processing these as quickly as possible. Please allow up to 20 working days from the date of return to receive your refund.

Stockists/Wholesale

If you're interested in stocking Lumière Paris, email: contact@lumiere-paris.com

Influencer/Ambassador Enquiries

For all Press, Influencer, and Ambassador enquiries, email: ambassador@lumiere-paris.com

Write to us

Lumière Pairs Sarl
6 Rue d'Armaillé, Paris 75017, France